On the login page wait until you see a message that says you can use the Mac power button to restart in Recovery Mode.If FileVault is on, you can use the assistant by doing the following: It also has the additional benefit of helping you reset forgotten passwords via the Reset Password Assistant.

Both your admin accounts should now be accessible.įileVault is a handy tool that helps prevent unauthorized access on your Mac.

You’ll be prompted to enter a new password, verify the new password, and then enter a password hint.

Find the name of the admin account that you wish to reset.

Enter your current admin name and password.

Alternatively, you can also access System Preferences from your dock.

Click on the Apple menu then select System Preferences.

Use the admin name and password of an account you have access to.

If you know the password to another administrator account you can log in and reset other locked admin accounts. Use Another Admin Account to Reset Locked Admin Accounts

You’ll be prompted to enter a new password, verify the new password, then create a password hint.

If the computer has more than one user, choose which account password you want to reset, then click on Next.

If two-step verification is enabled, you’ll be prompted to enter the security code.

If you’ve forgotten your Apple ID too, click on the Forgot Apple ID and Password link below and this will send you to the Apple Password Recovery page. Enter your Apple ID email address and password.

A Reset Password window should appear asking for your Apple ID.

Click on the prompt and wait for the computer to restart.

A window should pop up prompting you to restart and show password reset options.

If you cannot correctly identify your password, proceed to step 2.

On the Mac login page, entering a password incorrectly three times will open a reset prompt.

As an admin, both your login name and password can be entered when you’re required to use an Admin password.

Any user that has Admin under their name is an Administrator account. If the word Admin is under your username, it’s an Administrator account.

Find your current username from the list on the left.

Find and click on the Users & Groups icon.Click on System Privileges on your dock, or click on the Apple menu and choose System Preferences from the dropdown list.

To confirm if the account you’re using has admin privileges do the following: Most of the time, users already have admin accounts without realizing it. If you didn’t do this on your own, or it was done for you, it’s best to ask the person who did. The admin name and password are entered during the initial setup. Unlike most computer accounts, Mac doesn’t have a default admin password. In this article, we’ll help you find the administrator password on a Mac and provide ways to both recover or reset it, if necessary.

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